Befriender - Public Libraries

Key Responsibilities:

• Identify public venues suitable for befriending.
• To attend the designated venues(s) and meet with those people who could benefit from the befriending role.
• To communicate effectively and sensitively with people on a one-to-one basis or in groups.
• To maintain absolute integrity and confidentiality in relation to personal issues raised by befriending service users.
• To ensure administration systems are adhered to and records are produced as required.
• To participate in and training as required by PIPS.
• To adopt a proactive approach in promoting PIPS and any activities relating to the programmes and services offered.
• To adopt a flexible approach to working hours of duty.
• To ensure all administration is carried out in a timely manner and report changes at all times.
• To adhere and comply with all PIPS policies.
• To undertake any other duties which may be reasonably requested.

ESSENTIAL CRITERIA:

Experience

People who are passionate about helping others in our community who may be vulnerable or suffer from mental ill health.

Skills and Attitudes

• Be of a kind and caring nature with a high degree of genuineness and empathy for people with poor mental health.
• A flexible approach and positive outlook.
• Demonstrate excellent interpersonal skills, with the ability to listen & communicate effectively.
• Demonstrate a non-judgemental approach and a good understanding of person-centred support delivery.
• Be honest, reliable, adaptable, and can work within professional boundaries.
• Have a mature attitude and apply common sense approaches within the befriending prole.
• Demonstrate sound judgement with the ability to work independently and on own initiative.
• Good record keeping.

To apply for this role, you must have a full driving licence and access to a motor vehicle.

DESIRABLE CRITERIA:

Experience of working in a befriending role.