Reports to: Integrated Partnership Manager
Location: USDT, 689 Springfield Road
Salary: £26,873 pro rata
Hours of work: 35 hr per week
Fixed term post until 31st March 2026 with possibility of extension
Main Responsibilities:
To build community confidence among local residents in West Belfast working as part of a team of two.
- By acting as first point of contact reference for ASB incidents in West Belfast when the complainant doesn’t feel they can contact statutory agencies.
- By supporting communities to report incidents of antisocial behaviour to the N.I. Housing Executive, Belfast City Council, the PSNI and other relevant statutory agencies as appropriate.
- To ensure the high-quality timely reporting of ASB incidents to relevant statutory agencies; ensuring the management and processing of these reports that enables relevant agencies to take further action when appropriate.
Specific Duties:
- To engage with key community stakeholders and residents to raise awareness of the joint NIHE/ BCC initiative which seeks to increase ASB reporting in West Belfast.
- To engage and liaise with local residents on a regular basis; documenting their concerns in a confidential manner and in a format that is appropriate for relevant agencies to take further action when appropriate.
- To carry out comprehensive report writing of case management and secure information on a database.
- To participate in training identified by the project team members.